Highly manageable search solution with deeper customization options and intuitive UI.
Compare Site Search 360 to see which enterprise search approach best fits your needs.
While Google is the authority on all things search related, on-site search was never the company’s core offering. Among other differences, Site Search 360 is a purpose-built search as a service. It is significantly easier to deploy, customize, and manage. It’s also cheaper than Google’s ad-free options
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Instant crawling out of the box  Depending on how the search is integrated on your site, every time you add, edit, or remove pages or documents from your site, changes are instantly reflected in your search results. |  | |
| Typo tolerance (spell check) Allow users to make mistakes while typing and still find the records they're looking for. | | |
| Custom dictionary/Synonym sets Add unlimited custom synonyms and hypernyms on top of our standard dictionary to optimize your search results for various for your specific needs. For example, shades can be a synonym for sunglasses and in another case it can a synonym for blinds. | | |
| Free plan Benefit from a basic search functionality at no cost. | No, paid or with ads | |
| No-code result manager: boost, bury, or hide results Easily curate search results shown for specific queries: re-order and pin the best items, hide unwanted results, inject custom banners and promotions in a no-code drag-and-drop result manager interface. |  | |
| Document indexing (PDF, DOC, PPT, XLS, etc.) Let the crawler pick up PDF files and other documents from your site or add a list of URLs to your search index, so visitors can find your best content easily. 15Mb limit per file. | | |
| FAQ indexing Make individual questions and answers from your FAQ page easily accessible from your main search box. Every block becomes a separate search result and when the user clicks on it, the exact Q&A excerpt is highlighted on the page. | | |
| YouTube indexing Video content is king! Let your followers look through your YouTube videos directly from a search box on your site. Filter videos by playlist, age, duration, or keywords. A thumbnail with a play button is automatically generated and shown in the search snippet. | | |
| Real-time indexing and syncing Instant indexing of the webpages, products (SKUs), documents, and videos that should be searchable. | | |
| Index and search data from multiple sources Create a sitemap that contains URLs from all the sites you want to index or submit multiple sitemaps; the crawler picks up the links that are present in your sitemap(s). | | |
| Autocomplete and search suggestions Quick and configurable as-you-type search suggestions populated based on your most popular searches and best-matching products. | | |
| AI optimization Our machine-learning algorithms will analyze searcher behavior. Using the data they collect, they will automatically optimize your search results for relevance and help you reach defined goals. Check your Search Insights reports to monitor search progress over time. | | |
| Actionable search analytics and insights An in-app analytics dashboard gives you insight into what your customers are truly interested in and whether they're able to find it in your website/store. | | |
| Customize no results The no results page appears when a user performs a query that has no results. Customize it with results mapping or a personalized message to avoid your customers bouncing off your website or store. | | |
| Semantic, ontology-based search The ontology is multidimensional and infinitely adaptable. It contains all relations, logical connections, and metadata – every little detail relevant to the product world to enrich your search. | | |
| Smart 404 feature An incomprehensible 404 page might force many of your visitors to leave your website and choose a competitor instead. The Smart 404 feature replaces 404 pages with one that provides relevant search suggestions based on the URL content to make sure that your visitors always find what they are looking for. | | |
| Monthly insights digest You receive a short analytics summary on a monthly basis. | Yes but with Search Console Insights | |
| Search success tracking Track and gain actionable insights into your site search click-through, abandon, and 0-result query rates, as well as your overall score. Monitor conversions and sales generated from search to optimize your search results and merchandizing strategy. | | |
| Dedicated support team Get answers to your questions by phoning the VIP support line or emailing the dedicated support staff, as well as reaching out to community members via an online developer chat. | | |
| Search password-protected content All your content is searchable, even password-protected areas. Site Search 360 supports username/password and cookie-based authentication. | | |
| Merchandizing: custom banners, seasonal offers, etc. Easily curate search results shown for specific queries: re-order and pin the best items, hide unwanted results, inject custom banners and promotions in a no-code drag-and-drop Result Manager interface. | | |
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|---|---|
| Instant crawling out of the box Depending on how the search is integrated on your site, every time you add, edit, or remove pages or documents from your site, changes are instantly reflected in your search results. | |
| |
| Typo tolerance (spell check) Allow users to make mistakes while typing and still find the records they're looking for. | |
| |
| Custom dictionary/Synonym sets Add unlimited custom synonyms and hypernyms on top of our standard dictionary to optimize your search results for various for your specific needs. For example, shades can be a synonym for sunglasses and in another case it can a synonym for blinds. | |
| |
| Free plan Benefit from a basic search functionality at no cost. | |
| No, paid or with ads | |
| No-code result manager: boost, bury, or hide results Easily curate search results shown for specific queries: re-order and pin the best items, hide unwanted results, inject custom banners and promotions in a no-code drag-and-drop result manager interface. | |
| |
| Document indexing (PDF, DOC, PPT, XLS, etc.) Let the crawler pick up PDF files and other documents from your site or add a list of URLs to your search index, so visitors can find your best content easily. 15Mb limit per file. | |
| |
| FAQ indexing Make individual questions and answers from your FAQ page easily accessible from your main search box. Every block becomes a separate search result and when the user clicks on it, the exact Q&A excerpt is highlighted on the page. | |
| |
| YouTube indexing Video content is king! Let your followers look through your YouTube videos directly from a search box on your site. Filter videos by playlist, age, duration, or keywords. A thumbnail with a play button is automatically generated and shown in the search snippet. | |
| |
| Real-time indexing and syncing Instant indexing of the webpages, products (SKUs), documents, and videos that should be searchable. | |
| |
| Index and search data from multiple sources Create a sitemap that contains URLs from all the sites you want to index or submit multiple sitemaps; the crawler picks up the links that are present in your sitemap(s). | |
| |
| Autocomplete and search suggestions Quick and configurable as-you-type search suggestions populated based on your most popular searches and best-matching products. | |
| |
| AI optimization Our machine-learning algorithms will analyze searcher behavior. Using the data they collect, they will automatically optimize your search results for relevance and help you reach defined goals. Check your Search Insights reports to monitor search progress over time. | |
| |
| Actionable search analytics and insights An in-app analytics dashboard gives you insight into what your customers are truly interested in and whether they're able to find it in your website/store. | |
| |
| Customize no results The no results page appears when a user performs a query that has no results. Customize it with results mapping or a personalized message to avoid your customers bouncing off your website or store. | |
| |
| Semantic, ontology-based search The ontology is multidimensional and infinitely adaptable. It contains all relations, logical connections, and metadata – every little detail relevant to the product world to enrich your search. | |
| |
| Smart 404 feature An incomprehensible 404 page might force many of your visitors to leave your website and choose a competitor instead. The Smart 404 feature replaces 404 pages with one that provides relevant search suggestions based on the URL content to make sure that your visitors always find what they are looking for. | |
| |
| Monthly insights digest You receive a short analytics summary on a monthly basis. | |
| Yes but with Search Console Insights | |
| Search success tracking Track and gain actionable insights into your site search click-through, abandon, and 0-result query rates, as well as your overall score. Monitor conversions and sales generated from search to optimize your search results and merchandizing strategy. | |
| |
| Dedicated support team Get answers to your questions by phoning the VIP support line or emailing the dedicated support staff, as well as reaching out to community members via an online developer chat. | |
| |
| Search password-protected content All your content is searchable, even password-protected areas. Site Search 360 supports username/password and cookie-based authentication. | |
| |
| Merchandizing: custom banners, seasonal offers, etc. Easily curate search results shown for specific queries: re-order and pin the best items, hide unwanted results, inject custom banners and promotions in a no-code drag-and-drop Result Manager interface. | |
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Ensure your visitors always find what they’re looking for. Upgrade your website today with an AI-powered semantic search engine, built for humans.
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